If you were expecting an SMS from us (such as a pick-up PIN or a transaction notification) but have not received it:
1. Wait a few minutes — SMS delivery can sometimes be delayed.
2. Check that the mobile number registered with us is correct.
3. Check whether you or your mobile phone provider has blocked messages from us.
4. If you still haven't received it, contact our Customer Service team for assistance:
📞 02 8318 5977 | ✉️ info@remox.com.au