1. CASH PICK UP
The receiver can choose to pick up their funds.
PROVINCES OUTSIDE HO CHI MINH
- Payout currency: VND
- Timeframe: 1-2 hours after the transaction is approved. The receiver can collect their funds from a bank branch. The bank will contact the receiver to collect the Identity Card or Passport details before they can allocate a pick up location. The receiver needs to attend the agreed location to be able to pick up.
HO CHI MINH
Sorry, pick up locations in Ho Chi Minh city are currently unavailable.
2. BANK CREDIT
Payout currency: VND
Time frame:
This table indicates the estimated time frame of bank credit from the release of the transaction.
| Bank accounts on real-time bank network | Bank accounts not on real-time bank network | |
| Receiving amount less than 300 million VND |
Bank account is credited within 30 minutes – 1 hour from Monday to Sunday and Vietnam public holidays. (*) There will be a delay if the real-time bank network has service interruptions. |
Bank account is credited within 2 – 3 hours from Mon to Friday during business hours (8:30 am to 5:00 pm AEST). Bank account is credited the next business day for Sat, Sun, and Vietnam public holidays. |
| Receiving amount 300 million VND and over | Bank account is credited within 1 to 2 business days | |
Some banks may charge fees when the receiver withdraws or receives their funds.
It is important that you provide us with the correct bank account details (bank name, account holder name, and account number) to avoid any delays.
Real-time bank network
| AB BANK (NGAN HANG AN BINH) | PG BANK (NGAN HANG TMCP XANG DAU PETROLIMEX) |
| ACB (NGAN HANG A CHAU) | PVCOMBANK (NGAN HANG TMCP DAI CHUNG VIET NAM) |
| BAC A BANK ( NGAN HANG TMCP BAC A) | SACOMBANK (NGAN HANG TMCP SAI GON THUONG TIN) |
| BIDV BANK ( NGAN HANG DAU TU VA PHAT TRIEN VIET NAM) | SAIGON BANK (NGAN HANG TMCP SAI GON CONG THUONG) |
| DONGA BANK (NGAN HANG DONG A) | SCB BANK (NGAN HANG TMCP SAI GON) |
| EXIMBANK (NGAN HANG TMCP XUAT NHAP KHAU VIET NAM) | SEABANK (NGAN HANG TMCP DONG NAM A) |
| GP BANK (NGAN HANG THUONG MAI TNHH MTV DAU KHI TOAN CAU) | SHB (NGAN HANG TMCP SAI GON - HA NOI) |
| HDBANK (NGAN HANG TMCP PHAT TRIEN THANH PHO HO CHI MINH) | SHINHAN BANK (NGAN HANG TNHH MTV SHINHAN VIET NAM) |
| INDOVINA BANK (NGAN HANG TNHH INDOVINA) | TECHCOMBANK (NGAN HANG TMCP KY THUONG VIET NAM) |
| KIENLONGBANK (NGAN HANG TMCP KIEN LONG) | TPBANK (NGAN HANG TMCP TIEN PHONG) |
| LIEN VIET POST BANK (NGAN HANG TMCP BUU DIEN LIEN VIET) | VIB BANK (NGAN HANG TMCP QUOC TE VIET NAM) |
| MARITIME BANK (NGAN HANG TMCP HANG HAI) | VIET A BANK (NGAN HANG TMCP VIET A) |
| MB BANK (NGAN HANG TMCP QUAN DOI) | VIET CAPITAL BANK (NGAN HANG TMCP BAN VIET) |
| NAM A BANK (NGAN HANG TMCP NAM A) | VIETCOMBANK (NGAN HANG TMCP NGOAI THUONG VIET NAM) |
| NCB BANK (NGAN HANG TMCP QUOC DAN) | VIETINBANK (NGAN HANG TMCP CONG THUONG VIET NAM) |
| OCB BANK (NGAN HANG TMCP PHUONG DONG) | VPBANK (NGAN HANG TMCP VIET NAM THINH VUONG) |
| OCEANBANK (NGAN HANG THUONG MAI TNHH MTV DAI DUONG) |
3. HOME DELIVERY
Payout currency: VND, AUD & USD
Time frame:
- Ho Chi Minh City: within 3 hours
- Inner Regional Areas: same day
- Outer Regional Areas: within 2 business days
The beneficiary must present a valid government photo ID e.g. National Identity Card, Passport and the name on the ID must match the beneficiary's name and the person should be the same person on the ID in order to receive the money.